Customer Service

Shipping & Delivery are able to deliver to any address within the United Kingdom.

Free Delivery 2-4 Working Days
Next Day Delivery 24 hours

Next day deliveries placed Monday-Thursday will arrive the following day.
Orders placed on a Friday before 2pm will be delivered on the following Monday.
Orders placed between Friday afternoon and Monday 2pm will be delivered on the Tuesday.
International orders are shipped by Royal Mail International Signed For (Tracked) and generally take 3-7 working days to arrive depending on the destination.

If delivery is not made by the 2nd working day following your confirmation of your order, then please contact us.

You will be able to track your order from the link in the confirmation email from
All delivery costs incurred are strictly dependant upon the type and quantity of goods ordered. These costs are clearly shown at the checkout stage of our online store. Again, should you have any queries then feel free to contact us by e-mail or by telephone.

International Shipping
For International shipping availability and pricing, please contact us by phone or by email. Thanks.

Privacy & Security

Privacy Policy
What information do we collect?
We collect information from you when you register on our site.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name or e-mail address. You may, however, visit our site anonymously.

What do we use your information for?
Any of the information we collect from you may be used in one of the following ways; To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs); To process transactions

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.; To send periodic emails
The email address you provide for order processing will only be used to send you information and updates pertaining to your order and to send you (the customer) the customers' personal data is used for marketing purposes with the customers' explicit consent.

How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorised with special access rights to such systems and are required to?keep the information confidential.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Do we use cookies?
We do not use cookies.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise, transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Children's Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
Online Privacy Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.

Your Consent
By using our site, you consent to our web site privacy policy.
The contract's content will be stored. You may store the terms and readily look them up. For safety reasons your order's data are not available via the internet. We keep these data in confidence according to our privacy policy.
Right to prevent marketing - At any stage, you also have the right to ask us to stop using your personal data for direct marketing purposes. You can opt-out any time by [add opt-out mechanism]
If you are concerned about your data, you have the right subject to the payment of a small fee (currently £10) to request access the personal data which we may hold or process about you. You have the right to require us to correct any inaccuracies in your data free of charge."

Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page.
This policy was last modified on 08/05/2012

Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below.
The website is owned by Scotspeed UK Ltd and the Data Controller is Scotspeed UK Ltd.

Returns & Replacements

Return or exchange an item - our 100% money back guarantee

If you are not completely satisfied with your purchase, simply return the item to us in its original condition within 14 days of receipt.
Returned items should be unused and be returned in original packaging with any enclosed documentation where possible. We will issue a full refund on receipt. Alternatively, if preferred, we will exchange the item.

Please note:

Goods will only be accepted for return if they are despatched within 14 days of delivery unless we have notified you otherwise.
For your own protection, we recommend that you send the parcel using a delivery service that insures you for the value of the goods.
The cost of returning the item to us is your responsibility.
You should expect to receive your refund within 14 days of giving your package to the return shipper. However, in many cases, you will receive a refund more quickly. This time, period includes the transit time for us to receive your return from the shipper, the time it takes us to process your return once we receive it, and the time it takes your bank or card issuer to process our refund request. are not responsible for any labour charges incurred for fitment or removal of allegedly faulty (or incorrectly supplied) goods.

In the case of faulty goods, all items are covered by a 12-month warranty (from the date of delivery). In the event of a fault, we will replace the suspect item free of charge.
You have the right to cancel the purchase of a good without having to give a reason at any time within the “cooling off period” of seven working days, beginning on the day after you receive the goods. You must notify us of your cancellation in writing or in another durable medium to our contact address.
We will collect the goods from you. You must make the goods available for collection. For further arrangements will contact you. Once you have notified us that you wish to cancel the contract, any sum debited to us will be refunded to you as soon as possible and in any event within 30 days of your cancellation.

All our goods are manufactured to customers bespoke order requirements therefore all correctly supplied goods must be returned at customers own cost and a handling fee of 50% will be incurred.

Terms And Conditions

Unless otherwise specified, the materials on this website are directed solely at those who access this website from the United Kingdom. makes no representation that any product referred to in the materials on this website are appropriate for use, or available, in other locations. Those who choose to access this website from other locations are responsible for compliance with local laws if and to the extent local laws are applicable. has taken every care in the preparation of the content of this website. To the extent permitted by applicable law, disclaims all warranties, express or implied, as to the accuracy of the information contained in any of the materials on this website. shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the materials on this website.
Due to the nature of communications over the internet and the inherent risks of the transfer of data over the internet, shall have no liability whatsoever for any damages or losses resulting from viruses, worms, trojan horses or other malicious code or the corruption or loss of data or any damage to software or hardware.
Due to the changing nature of the information contained in this website shall have no liability whatsoever for any damages or losses arising directly or indirectly as a result of any of the information accessible via the site not being accurate, complete or up to date.
Whilst will use all reasonable endeavours to minimise any amount of downtime on the site, due to the fact that does not have direct control over the servers used to hold data or information on the site and due to the intrinsic nature of websites, shall have no liability whatsoever for any damages or losses arising directly or indirectly as a result of you being able to access the site.
Certain (hypertext) links in this website will lead to websites which are not under the control of When you activate any of these you will leave website and has no control over and will accept no responsibility or liability for the material on any website which is not under the control of
These exclusions of liability shall not apply to any damages arising from death or personal injury caused by the negligence of or any of its employees or agents.
External links to any page on any website are only permitted if authorised by Applications to link to a website should be made to the Website Operations Manager at the following email address:
These disclaimers and exclusions shall be governed by and construed in accordance with English Law. If any provision of these disclaimers and exclusions shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions. All brand names, product and service names and titles and copyrights used in this site are trademarks, trade names, service marks or copyrights of their respective holders. No permission is given by for their use by any person other than such holders and such use may constitute an infringement of the holders rights.
Prices include VAT but exclude delivery costs.